Technical Writer III
Bengaluru - India
Transforming the wireless industry is dependent on the strength of innovation. At CommScope, we recognize the role of technology in redefining the way that we live; it's why we're not afraid to take on new challenges. Our team of engineers, whether early in career or experienced, are committed to showcasing the power of CommScope innovation. From opportunities in software, electrical, quality or mechanical - we have positions that support our end to end technology. So what's it like to work with us? Find out how you can use your engineering skills to make your mark on the world.
- Full Time
- Level: Experienced
- Travel: Yes (occassional)
- Glassdoor Reviews and Company Rating
What makes for a successful Engineer at CommScope? Check out the traits below to see if you have the right mix.
- Team Player
Why We Work Here
"I love working for CommScope because of the amazing opportunies for growth and development in the video (cable) marketplace, particularly as a female engineer. I am on the front lines of new endeavors for CommScope in the cable marketplace allowing me to advance my knowledge and expertise while still pursuing other opportunities."Christin Principal Technical Support Engineer
"I am excited to come to work because innovating is the core of what I do. Working towards next generation products in advanced technology and CommScope's ecosystem. Each day we are problem solving and it keeps me going."Jala Staff Support Engineer
"My background is in Physics. I love everything telecommunications. So for my job to be at the forefront of it and now have the opportunity to collectively solve wireless, wired, massive, private, and business telecommunication problems and develop new telecommunication technology in the process is an offer I could not pass."Norbert Software Engineer
"My job is rewarding to know that my work helps make other people's jobs easier and creates high quality products for our customers."Paige Manufacturing Automation Engineer II
"The best part of working at CommScope is the people that I work with; this is a place that all work together on the same goal to succeed."Troy Principal Test Engineer
CommScope offers many career paths to support your immediate and future success. Below is an example of the first few progressions you could have in your Engineering career.
Engineer leads to Engineer II.
Engineer II leads to Staff Engineer.
Staff Engineer leads to Senior Staff Engineer.
Senior Staff Engineer leads to Principal Engineer.
Principal Engineer ends this branch.
Life & Disability
Vacation & Leave
Specific benefits vary from country to country.
Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our professionals are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to substantial sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.
Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what’s next. We provide our employees with opportunities where they can innovate and build, while growing and developing their careers. We thrive with change and know the value diversity plays in bringing forth new insights and generating better solutions.
The technical writer team plays an integral role as the prime for installation, commissioning, software upgrades, software and hardware feature functionality documentation for internal and external customers. The technical writer is part of the technical documentation team that delivers comprehensive and detailed publications related to our technology, products, processes, and operator procedures. Tasks include writing, editing, and quality control of several parallel streams of guides for our various programs.
Duties and Responsibilities:
Work with PLM, R&D and Technical Support to generate manuals, customer communications, release notes, MOPs (Method of Procedure), and other customer facing documentation for CommScope wireless products. This includes generation of documents for new products or communication and updating the existing documentation for release over release changes. Work with the extended team to collect input, generate documents following the polices and templates, and hold reviews. Publish the final documents to on-line repositories. Ultimately own the quality of the deliverables and ensure that all customer facing documents meet the expected and required levels of quality and are delivered on agreed to schedule.
EDUCATION & EXPERIENCE:
Bachelor’s degree in engineering, applied science, IT, communications, technical marketing, or technical writing, and 5 years of professional experience creating and maintaining technical publications, including at least 1 year using CCMS, preferably DITA.
Must Have Skills:
- Experience with CCMS, preferably DITA
- Excellent English writing skills
- Strong interpersonal skills, ability to work with a variety of peer teams
- Commitment to quality
- Ability to effectively collaborate with diverse remote teams in different time zones
- Self-driven and looking for ways to work around hurdles
- Ability to multi-task and work with shifting priorities
You will excite us if you have:
- Experience with Oxygen XML
- Experience with Adobe FrameMaker
- Experience with Microsoft SharePoint
- Background in or exposure to mobile telephony, wireless networking, data networks, or hardware or software development
It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications, and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law.
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